Privacy Policy

Introduction

Carter Business Service is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your information.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request information about our services
• Communicate with us via email, phone, or other means
• Engage our services

This information may include your name, email address, phone number, mailing address, company name, and any other information you choose to provide.

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Device information
• Pages viewed and time spent on pages
• Referring website or source
• Date and time of visit

How We Use Your Information

We use the information we collect for various purposes, including to:

• Respond to your inquiries and provide customer service
• Process and fulfill service requests
• Communicate with you about our services, updates, and promotional offers
• Improve our website, services, and user experience
• Analyze usage patterns and trends
• Comply with legal obligations and enforce our terms
• Prevent fraud and maintain the security of our systems

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary to fulfill our contractual obligations to you
• Legitimate Interests: When we have a legitimate business interest, such as improving our services or preventing fraud
• Legal Obligation: When we are required to process information to comply with applicable laws

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our site and improve its functionality.

Types of cookies we use include:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of our website.

Third-Party Services and Integrations

We may use third-party service providers to help us operate our business and website, including:

• Web Hosting: To host and maintain our website
• Email Services: To send and manage email communications
• Analytics Providers: To analyze website traffic and usage patterns
• Form Processing: To handle contact form submissions

These third parties may have access to your information only to perform specific tasks on our behalf and are obligated to protect your information and use it only for the purposes for which it was disclosed.

Data Retention and Security

How Long We Keep Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

Security Measures

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your information in a portable format
• Withdraw Consent: Withdraw your consent for specific processing activities

To exercise any of these rights, please contact us at info@carterbusiness.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

International Users

Carter Business Service operates in the United States. If you are located outside the United States, please be aware that any information you provide to us will be transferred to and processed in the United States. By using our website or services, you consent to this transfer and processing.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If we make material changes that significantly affect your rights, we will provide additional notice through our website or by contacting you directly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

This Privacy Policy is provided for informational purposes and does not constitute legal advice. Carter Business Service recommends consulting with legal counsel to ensure compliance with all applicable privacy laws and regulations.