About Us

Carter Business Service Inc. has been providing accounts receivable services since 1950. We are a New England agency, but our collection services reach around the globe. Carter Business Service was one of the first collection agencies to be licensed in Massachusetts. We are fully bonded.

Carter clients comprise many prestigious businesses including:

• Hospitals, Medical Centers, Physicians, Clinics, etc.
• Banks, Credit Unions, Loan Companies, etc.
• Colleges and Universities
• Commercial and Retail Establishments

Customer service is key to the Carter Philosophy. Although we take great pride in providing outstanding collection recovery, we also prioritize your needs to maintain a good rapport with your customers. We are experienced in all phases of the collection process. In addition we have consistently maintained a 21.1% collection average, 6.1% above the national average listed by The American Collectors Association.

Our staff of experienced collectors are trained professionals that assist debtors in reaching an acceptable payment arrangement. Carter staff is educated on an ongoing basis and is in compliance with the FDCPA (Fair Debt Collection Practice Act). Our goal is to satisfy our clients with both high recovery and impeccable customer service.

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Our Clients:

Hospitals, Medical Centers, Physicians

Banks, Credit Unions, Loan Companies

Colleges and Universities

Commercial and Retail Establishments